Ovid announces downtimes for resources

By Christie Degener August 22, 2017

Ovid has announced the following infrastructure updates and resulting downtimes for their products. Please, see below for details about the affected products/components and expected downtime.

The following tools will experience a downtime of up to 2 hours, beginning Thursday, 8/24, at 11 AM EDT.

  • Joanna Briggs Institute (JBI) Tools
  • JBI Admin Tool

The following components are a part of our database migration efforts and will result in downtime on Saturday, 8/26, from 6AM to 7PM EDT.

  • OvidMD
  • Ovid Administration Tools found at ovidsp.ovid.com. This includes administration of links, changing passwords, updating your Deposit Account, Online Journal Codes or Ovid Personal Accounts.
  • Ovid LinkSolver and Resources A-Z
  • Ovid Web Services
  • Pay Per View Purchasing of online Articles from Lippincott eJournal Websites (full list found at lwwonline.com)

Lastly, from Monday, 8/28, at 10 AM EDT, through Wednesday, 8/30, at 2PM EDT, you may experience a brief interruption in service, of no more than 30 minutes, for the following products and product components:

  • Ovid Administration Tools
  • OvidMD
  • LinkSolver
  • Ovid Web Services
  • Lippincott eJournal websites

We apologize in advance for any inconvenience this downtime may create, and thank you for your patience and understanding as we work to continuously improve the Ovid platform, products and overall user experience.

As always, please contact Customer Support with any questions or concerns by sending an email to support@ovid.com.

Last modified: 08/22/17
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